Paying the Piper
Payment for services is typically comprised of two transactions: 1) a deposit payment to reserve the date against future inquiries, and 2) a payment for the remainder balance made on the day of the service. Once availability is confirmed, Piper Jonas will issue an invoice and specify the amounts for the deposit and balance payments. For added convenience, Piper Jonas accepts a wide range of payment methods.
A non-refundable deposit is used to reserve the date against any future inquiries. Once the deposit is paid, the scheduled performance is then updated in Piper Jonas' bookings calendar. Deposits are typically $100 or 30% of the total quote (whichever is greater) and applied to the total balance.
For reservation deposits of $100, clients can use the below buttons to securely charge a debit or credit card or complete the transaction using PayPal. For reservation deposits greater than $100, clients will be able to pay via the issued invoice.
The most popular payment methods are PayPal, PayPal Credit, and Invoice2Go (using Stripe as the transaction service) which handle debit and credit cards. Other available options are checks (Piper Jonas' full name and address are provided in the invoice), and Venmo. Once a client pays a reservation deposit, they knowingly and willingly enter into and agree to the terms under the Universal Service Agreement.
Partial Payment via invoice
Invoices will typically contain the full balance due, but deposits can be paid through a "partial payment". Once you click the "Pay Now" button shown to the right, simply select "Make partial payment" and enter the $100 deposit.
All events require that a reservation deposit be paid prior to a booking confirmation. Unless a reservation deposit is paid, the date is considered "open" and available for booking on a first come, first serve basis for any future inquiries. Exceptions to this policy include, but are no limited to: events booked on short notice (i.e. less than one (1) week in advance), repeat or recurring business, and new partnerships with organizations and/or companies that require additional accounting and payments paperwork.
Remaining balances are due on the date of the event unless otherwise agreed to in advance by Piper Jonas and the client. In addition to the methods accepted for the deposit, remaining balances may also be paid in cash (USD).
For remaining balances of $150-300, clients can use the below widget to securely charge a debit or credit card or complete the transaction using PayPal. For reservation deposits greater than $300, clients will be able to pay via the issued invoice.
Payments are considered past due the day following the date of the event. Piper Jonas will work with clients in good faith to resolve any issues or delays that could result in a late payment, but communication is an important part of the process. Invoices that remain unpaid one (1) week following the date of the event with no communication as to the status of the payment will begin accruing compounding weekly late fees at 5% of the total invoiced amount. Late fees will continue accruing until the late fees reach 50% of the total invoices amount.